Shipping Policy

Shipping Policy

1. Shipping Methods

We offer the following shipping methods for orders placed on our website:

Standard Shipping: Shipping fees apply and are determined by the customer’s location. Orders over ₹4,999 qualify for free shipping.

2. Order Processing

Orders are typically processed within 7-8 business days upon receipt of payment.

We try to deliver by morning of other day if receive order before 11:59 p.m. of previous day. We can not commit it but we are trying to do it smoothly.

You will receive an email confirmation with tracking information once your order has been shipped.

3. Shipping Destinations

If your location is not included in this list, please contact our customer support for further assistance.

4. Shipping Charges

Shipping charges are calculated based on the selected shipping method, delivery destination, and order weight. The total shipping cost will be displayed at checkout before you confirm your order.

5. Customs and Duties

For international orders, customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the product or shipping costs. Please check with your local customs office for more information on potential fees.

6. Delivery Time

Delivery times vary based on the shipping method and destination. Estimated delivery times are provided during the checkout process and in the order confirmation email. Please note that these are approximate estimates and actual delivery times may vary due to factors beyond our control.

     7. Shipping Delays

While we make every effort to deliver your orders on time, there may be circumstances that cause delays, such as weather conditions, customs inspections, or carrier-related issues. We are not responsible for such delays which influence by external factors as it is not in our controls and appreciate your understanding.

    8. Order Changes and Address Corrections

Please review your shipping address carefully before finalizing your order. If you need to make changes to your order or address, please contact us as soon as possible. We cannot guarantee changes can be made once an order is processed.

    9. Lost or Damaged Items

In the event that your order is lost or damaged during transit, firstly don’t accept the order, please contact our customer support for assistance. We will work with you and the carrier to resolve the issue.

   10. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at info@builtinpain.com